Real ways to apply what you just learned in Service Hub
HubSpot’s knowledge base can transform how you support customers, but only if it’s set up with strategy. Here are a few ways to start using it more effectively:
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Connect a branded domain to create a polished support experience
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Build categories and subcategories that match how users search
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Use article tags, last-updated dates and support form routing
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Embed articles in chat, templates and snippets for easy access
Keep leveling up your HubSpot skills
Watch more HubSpot Helper Videos to go deeper into setup, strategy and real-world execution.
